LAST UPDATED MARCH 22, 2018
Collection of Personally Identifiable Information
In the course of using the Services, you may provide, and we may collect certain personally identifiable information that can be used to contact or identify you, administer your account and to provide the Services (“Personally Identifiable Information” or “PII”). PII may include, but is not limited to, your name, credit card or other billing information, device information, email address. You may at any time refuse to provide the PII that we request; however, this may limit our ability to provide the Services to you.
How We Use Personally Identifying Information
PII is used for the following purposes: (i) to provide, administer and improve our Services, (ii) to fulfill requests you may make, (iii) to personalize your experience, (iv) to provide announcements (v) to comply with our legal obligations, resolve disputes with users, enforce our agreements and to protect, investigate and deter against fraudulent, harmful, unauthorized or illegal activity.
If you pre-order or purchase NousLogic products from our Site, we request that you provide your name, email address, billing and shipping address, credit card information and any other information necessary to complete the transaction. Your name, email address, billing and shipping address and the last four digits of your credit card information will be stored. Our credit card processing service provider will encrypt and store full payment card information from you when an order is placed.
Service Account Set Up
To use an NousLogic product, you must download our mobile application and set up an account. During this process, we will ask you for certain information necessary to establish and use your account.
Device and Application Operation
We may record information relating to the setup, general performance, and operation of our Service, your application and lock, including device status, logs of those who lock/unlock the device and Service, the guests that you invite, and those people who may invite you as a guest, to use the device and application. We may store this data along with your PII and other information about your use of our Service. We use this information to allow you (and us) to operate and monitor your device and our Service.
As part of our Services, you may give others (“guests”) permission levels to access your NousLogic device – e.g. to unlock and lock your door. Please only give access to people you trust.
If you send us a request, we may use your information to contact you and provide support or a response.
Mailing List and Contact Information
You may choose to submit your email address or other contact information via our Services. We may use this information to send you news about NousLogic-related services, products or promotions. We will give you the ability to opt out of these e-mails.
Aggregate and non-PII Information
NousLogic may collect and analyze non-PII information about the performance of its Services. From time to time, NousLogic may disclose and use aggregate and non-personally-identifying information for industry analysis, marketing and advertising, and other business purposes.
Disclosure to Third Parties
Our Service Providers. We may employ third party companies and individuals to administer and provide the Services on our behalf, (including, without limitation, bill and credit card payment processing, maintenance, administration, support, hosting and database management services). These third parties may have access to your PII only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Information Shared with Other Users. If you invite a guest to access your device, then we may share certain elements of your information with them (name, lock location, picture, etc.) for them to understand the invite and access the device. We may also similarly share their information with you.
Our Services are not directed to children under 13 and we do not knowingly collect PII from children under 13. If we learn that we have collected PII of a child under 13 we will take steps to delete such information from our files as soon as possible.
Changing or Deleting Your Information
All NousLogic users may review, update, correct or delete the PII in their registration profile by logging into their account and changing the “user preferences” associated with their account. Removing your information may limit our ability to provide the Services to you. If you completely delete all such information, your account will be deactivated, and you may lose access to the Service and your use of the device.
Links to Other Sites and Services
The Services may contain links to other websites or services. The fact that we link to a website or service is not an endorsement with that third party. We do not exercise control over third party websites or services.
The security of your personal information is important to us. We follow generally-accepted industry standards to protect the PII submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.
IMPORTANT: When you use the Service, your data may be sent to the United States and possibly other countries
Your information may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction.