Privacy Policy

NousLogic, Inc. (“NousLogic”) provides this “Privacy Policy” to inform our users of our policies and procedures regarding the collection, use and disclosure of the personal information that we receive when they visit and use the site and any websites owned or operated by NousLogic ( the “Site” or collectively, the “Sites”), and when they use any of NousLogic’s products, services or applications (such as our mobile application). For ease of reading in this Privacy Policy, the Sites, products, services and applications are referred to collectively as the “Service” or “Services”. This Privacy Policy applies only to information that you provide to us when you use the Services.

Your use of our Service indicates your agreement to this Privacy Policy. If you do not agree to any part of this Privacy Policy, then you should stop accessing the Service.

Changes to Privacy Policy

This Privacy Policy may be updated to reflect changes to our information practices. If we make any material changes we will notify you by email specified in your account, otherwise through the Service (e.g. in our blog or by a notice when you log in), or by means of posting an updated version of this Privacy Policy on the Site. We encourage you to periodically review this page for the latest information. Any modifications to this Privacy Policy will be effective upon our posting of the new terms. In all of the above cases, your continued use of the Service after any notice or posted modified Privacy Policy indicates acceptance of the modified Privacy Policy.

Collection of Personally Identifiable Information

In the course of using the Services, you may provide, and we may collect certain personally identifiable information that can be used to contact or identify you, administer your account and to provide the Services (“Personally Identifiable Information” or “PII”). PII may include, but is not limited to, your name, credit card or other billing information, device information, email address. You may at any time refuse to provide the PII that we request; however, this may limit our ability to provide the Services to you.

How We Use Personally Identifying Information

PII is used for the following purposes: (i) to provide, administer and improve our Services, (ii) to fulfill requests you may make, (iii) to personalize your experience, (iv) to provide announcements (v) to comply with our legal obligations, resolve disputes with users, enforce our agreements and to protect, investigate and deter against fraudulent, harmful, unauthorized or illegal activity.

Website Visitors

Like many websites, we collect certain information using “cookies,” that are saved by your browser when you access our Services. We may use cookies to identify that you’ve logged in to the Services and to tell us how and when you interact with our Services. Session cookies are deleted when you log off from the Services and close your browser. You can change your browser options to stop automatically accepting cookies or to prompt you before accepting cookies. However, that if you don’t accept cookies, you may not be able to access all portions or features of the Services.

Purchase Information

If you pre-order or purchase NousLogic products from our Site, we request that you provide your name, email address, billing and shipping address, credit card information and any other information necessary to complete the transaction. Your name, email address, billing and shipping address and the last four digits of your credit card information will be stored. Our credit card processing service provider will encrypt and store full payment card information from you when an order is placed.

Service Account Set Up 

To use an NousLogic product, you must download our mobile application and set up an account. During this process, we will ask you for certain information necessary to establish and use your account.

Device and Application Operation

We may record information relating to the setup, general performance, and operation of our Service, your application and lock, including device status, logs of those who lock/unlock the device and Service, the guests that you invite, and those people who may invite you as a guest, to use the device and application. We may store this data along with your PII and other information about your use of our Service. We use this information to allow you (and us) to operate and monitor your device and our Service.

Guest Access

As part of our Services, you may give others (“guests”) permission levels to access your NousLogic device – e.g. to unlock and lock your door. Please only give access to people you trust.

If you send us a request, we may use your information to contact you and provide support or a response.

Mailing List and Contact Information

You may choose to submit your email address or other contact information via our Services. We may use this information to send you news about NousLogic-related services, products or promotions. We will give you the ability to opt out of these e-mails.

Aggregate and non-PII Information

NousLogic may collect and analyze non-PII information about the performance of its Services. From time to time, NousLogic may disclose and use aggregate and non-personally-identifying information for industry analysis, marketing and advertising, and other business purposes.

Disclosure to Third Parties

We do not share or sell the Personal Identifying Information that you provide us with other organizations without your express consent. Under this Privacy Policy you and your guests hereby consent to sharing under the following circumstances:

Our Service Providers. We may employ third party companies and individuals to administer and provide the Services on our behalf, (including, without limitation, bill and credit card payment processing, maintenance, administration, support, hosting and database management services). These third parties may have access to your PII only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Information Shared with Other Users. If you invite a guest to access your device, then we may share certain elements of your information with them (name, lock location, picture, etc.) for them to understand the invite and access the device.   We may also similarly share their information with you.

Compliance with Laws and Law Enforcement; Protection of Rights and SafetyNousLogic cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We will use, and disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of NousLogic or a third party, to enforce our Terms of Service, End User License Agreement, and this Privacy Policy, to protect the safety of the public or any person, or to prevent or stop any activity we may consider to be, or to pose a risk of being, illegal, unethical, inappropriate or legally actionable.

Business Transfers, Affiliates and Joint VenturesNousLogic may sell, transfer or otherwise share some or all of its assets, including your PII, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy. We may share your personal information with our parent company, subsidiaries, joint ventures, or other companies under a common control that we may have now or in the future, in which case we will require them to honor this Privacy Policy.


Our Services are not directed to children under 13 and we do not knowingly collect PII from children under 13. If we learn that we have collected PII of a child under 13 we will take steps to delete such information from our files as soon as possible.

Changing or Deleting Your Information

All NousLogic users may review, update, correct or delete the PII in their registration profile by logging into their account and changing the “user preferences” associated with their account. Removing your information may limit our ability to provide the Services to you. If you completely delete all such information, your account will be deactivated, and you may lose access to the Service and your use of the device.

Links to Other Sites and Services

The Services may contain links to other websites or services. The fact that we link to a website or service is not an endorsement with that third party. We do not exercise control over third party websites or services.

Data Retention

We may retain an archived copy of your records as required by law or for legitimate business purposes. NousLogic will retain PII for as long as needed to provide you Services, subject to this Privacy Policy. NousLogic may retain and use this PII as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.


The security of your personal information is important to us. We follow generally-accepted industry standards to protect the PII submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

International Transfer

IMPORTANT: When you use the Service, your data may be sent to the United States and possibly other countries

Your information may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction.